Overview
Customer Service Representative Jobs in Garden City, NY at Insight Global
Title: Customer Service Representative
Company: Insight Global
Location: Garden City, NY
Garden City, NY 11530
Full-Time | Hybrid
$24/hr
Benefits: Medical, Dental, Vision, 401K, PTO
A third‑party health insurance administrator is hiring a Customer Service Representative to support growing member and provider volume. This role is essential to daily operations, handling inbound calls related to eligibility, benefits, claims status, pre‑authorizations, and provider support. You’ll work on a structured team with clear processes, strong leadership support, and long‑term advancement opportunities for high performers.
Must-Haves
- Customer service or call center experience
- Strong phone presence and active listening skills
- Ability to multitask in a high‑volume environment
- Clear verbal and written communication skills
- High school diploma or equivalent
- Ability to commute to Garden City, NY (hybrid)
- Comfortable handling confidential information
Plusses
- Bilingual Spanish
- Health insurance, claims, or benefits experience
- Member or provider support background
- CRM or call‑tracking system experience
