Overview
Customer Service Representative Jobs in Bristol, PA at Dexian
Title: Customer Service Representative
Company: Dexian
Location: Bristol, PA
Job Title: Customer Service Representative
Duration: 06/01/2026 to 12/31/2026
Location: Bristol PA 19007 United States
Pay Rate: $17.00 – $18.00/hr
JOB SUMMARY
Hours: 8am-6pm EST and/or CST
• Preferred-Prior customer service department experience-handling emails, calls and chat, multitasking between different systems-this is a productive department with production goals and call handle time efficiencies.
• Order entry accuracy a must.
• Excellent written and verbal communication.
• Preferred–Prior work in a technical customer service or production company/field handling troubleshooting for customers on products, the ability to ready technical product
set up diagrams.
Act as a primary customer contact for service using different mediums. Service-related functions are generally defined as all customer functions that may be required for a product before and after it has been delivered to the buyer.
Responsible for satisfying customer requirements from initial inquiry to customer's overall delight. Be the voice of the customer and provide customer insights on a regular basis.
You are empowered to make decisions to delight our customers that will have an impact to the business. With that empowerment it is expected to be a good steward of our company resources by providing accurate and ethical data entry information into the SAP, Salesforce, and CRM systems.
Level 1 = 0-3 years of experience
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
