Overview
Customer Service Representative – Insurance Jobs in United States at Resonance CX Partners
Title: Customer Service Representative – Insurance
Company: Resonance CX Partners
Location: United States
Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly.
Employer Industry: Insurance Services
Why Consider This Job Opportunity
- Salary up to $25.00/hour
- Additional $1.00/hour for bilingual fluency in English/Spanish
- Comprehensive benefits package including health coverage, 401(K) with company match, and pension
- Opportunities for growth and advancement within the organization
- Work remotely with a flexible schedule after training
- Employee discounts on memberships, insurance, travel, and more
What To Expect (Job Responsibilities)
- Answer inbound calls and assist members with questions related to memberships
- Provide personalized solutions and recommend valuable products and services
- Engage with members using strong communication and a problem-solving approach
- Resolve issues efficiently in a non-scripted environment
- Navigate multiple systems while actively listening and multitasking
What Is Required (Qualifications)
- Prior customer service experience, preferably in a call center
- Excellent communication skills (written, verbal, and listening)
- Ability to multitask and navigate computer systems in real time
- High school diploma or GED
- Must reside within 80 miles of 3333 Fairview Rd, Costa Mesa, CA 92626
How To Stand Out (Preferred Qualifications)
- Bilingual fluency in Spanish
- Flexible, "can-do" mindset with a willingness to adapt to change
#InsuranceServices #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunity
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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