Overview
Medical Assistant and Front Desk Jobs in Canal Winchester, OH at MOBO Medical Spa – Central Ohio
Job Summary
Join our dynamic med spa team as a Medical Assistant (MA) and Front Desk Specialist, where your energy and dedication will directly impact patient care and clinic operations. In this vital role, the qualified MA and patient care coordinator to help with front of the house operations, coordinating the patient experience from end to end. This may include some work with telehealth patients as well. This role will be full time M-F with occasional weekend or evening hours. We are hiring two members of our team for this role – one in our Canal Winchester office and one for the newly opening Hilliard location.
Duties
- Greet patients warmly upon arrival, verify their information, and assist with check-in procedures using Electronic Health Record (EHR) systems.
- Work with patients before and after their appointments to facilitate completion of forms, patient education, cross-selling opportunities, post-care instructions and re-booking
- Checkout patients after their visit, taking payment
- Schedule patient appointments
- Handle walk-in sales of skincare and gift cards
- Route patient inquiries to appropriate team members for resolution (sending refill requests to providers, notify provider of pt concerns/complications, etc.)
- Help with compliance and documentation by making sure charting for day is complete
- Turn over rooms between patients
- Opening and Closing duties, maintaining a clean front desk and lobby area and light housekeeping
- Log reward program points and rebates, payment plans and check out patients following their appointment using point of sale system
- Assistance with inventory and ordering
- Transmitting patient prescription refill requests to provider as directed
- May be trained on coordination of prior authorization insurance forms for patients
- Ultimately, the ideal candidate will have opportunities to grow into other areas of responsibility throughout the organization
- Special projects as assigned
Requirements
- Proven experience as a Medical Assistant or in a similar clinical support role within med spa, dermatology or outpatient clinics.
- Strong communication skills with the ability to provide excellent patient service while multitasking efficiently in a busy clinic setting.
- Competency using computer applications and answering telephones
- Must have valid drivers’ license without restrictions that limit your ability to do your job
- Must maintain current auto insurance with minimum limits for the State of Ohio
- Professional, personable and presentable
- Excellent time management, organizational and follow-up skills
- Excellent written and oral communication skills
- Customer focused, team oriented with strong people skills
- Employee will be asked to sign a non-disclosure and non-solicitation agreement
- Must be able to pass criminal background check which will be conducted at time of offer
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Medical Assistant and Front Desk
Company: MOBO Medical Spa – Central Ohio
Location: Canal Winchester, OH
Category:
