Overview
Tamayyaz– Reservation Agent – Saudis Only Jobs in City Center, ‘Asir, Saudi Arabia at ibis, ibis Styles, ibis budget
Title: Tamayyaz– Reservation Agent – Saudis Only
Company: ibis, ibis Styles, ibis budget
Location: City Center, ‘Asir, Saudi Arabia
Company Description
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.
Job Description
- Handle incoming reservation inquiries via phone, email, and online platforms in a friendly and professional manner.
- Accurately process and confirm reservations, ensuring all guest preferences and requests are noted.
- Maintain up-to-date knowledge of hotel services, facilities, and local attractions to provide guests with accurate information.
- Collaborate with the front desk and other departments to ensure a smooth guest experience from booking to check-out.
- Manage and resolve any reservation-related issues or complaints effectively and efficiently.
Qualifications
- Tamayyaz Program is for Saudi Nationals Only.
- Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
- Basic English skills are a must.
- Strong passion for the Hospitality Field.
- Excellent interpersonal and communication skills.
- Is a team player that contributes to and proactively assists co-workers.
- Ability to work a flexible roster depending on departmental needs.
- Ability to focus attention on guest needs, always remaining calm and courteous.
Additional Information
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
