Overview
Telesales Representative Jobs in Damascus, Damascus Governorate, Syria at Kristal Clinic
Title: Telesales Representative
Company: Kristal Clinic
Location: Damascus, Damascus Governorate, Syria
Company Description
Kristal Clinic, founded in 2013 in Istanbul, Turkey, is dedicated to becoming a global leader in dentistry and cosmetic dentistry. The clinic focuses on staying current with medical advancements and uses the latest devices and materials to deliver high-quality, reliable results. Kristal Clinic works to ensure that patients receive comprehensive care and the outcomes they desire. The organization is committed to building strong, multidisciplinary teams of qualified specialists so patients can access a full range of dental services in one place.
Role Description
- This is a full-time, on-site Telesales Representative role based in Damascus.
- The Telesales Representative will contact prospective and existing patients by phone, introduce Kristal Clinic’s dental and cosmetic dentistry services, and explain treatment options and promotions.
- Responsibilities include answering inquiries, providing accurate information about services and pricing, and guiding callers through appointment booking and follow-up processes.
- The role involves maintaining detailed records of calls and outcomes, working closely with the clinic’s customer service and clinical teams, and meeting individual and team sales targets.
- The Telesales Representative will also support ongoing patient engagement efforts and participate in training sessions to stay updated on new services and procedures.
Qualifications
- Strong Communication skills in English, including clear phone etiquette and the ability to explain services and procedures accurately.
- Customer Service and Customer Support skills to handle inquiries, resolve concerns, and provide a positive patient experience.
- Sales skills, including negotiation, persuasion, and the ability to meet or exceed telesales targets.
- Training experience or willingness to participate in regular training to learn about new services and improve telesales techniques.
- Fluency in relevant local languages; proficiency in English or other languages is an advantage.
- Comfort using call management systems, CRM tools, and basic computer applications.
- Ability to work on-site in Damascus, manage time effectively, and collaborate with clinical and administrative teams.
- Previous experience in telesales, call centers, or healthcare-related customer contact roles is preferred.
